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info@elmcreekmanor.com  |  940-759-2100

Policies

  • No guests under the age of 18
  • Visa, Mastercard, American Express & Discover accepted.
  • 2% discount for cash on remaining balance. No checks.

Guest Cancellation Policies:

Cancellations made 14 days, or more before arrival will be charged a $35 processing fee and issued an Elm Creek Manor gift card for the full value of the deposit, to use within 12 months (Sun - Thurs, non-holiday).

When there is a need to cancel any part of your reservation, 5-13 days before your arrival, we charge a $50 cancellation fee and the remaining amount of your reservation balance. We issue an Elm Creek Manor gift card, for the full value of the reservation, to use within 12 months (Sun - Thurs, non-holiday).

Cancellations and no shows within 0-4 days of arrival, charged 100% of reservation total. No gift card or future credit extended.

Cancellations are uncomfortable for both parties, be sure you understand the tiered policy. A written cancellation must be emailed to us, and you must receive a cancellation confirmation from us.




Guest Policy:
*Smoking is only permitted outdoors and not around other guests (never around pool area). A $250 cleaning fee assessed if evidence of smoking found in guest rooms.

*As a small Inn, we create the same meals for all guests (guests select their entree before arrival). As such, our complete sourcing from our farm limits our ability to adapt to guests with restrictive or fad diets (inquire before making a reservation).   We are able to accommodate Flexitarian & Gluten Free.  We are not able to prepare Lacto Vegetarian, Vegan or Ovo Vegetarian diets.

*No dinners available May 13, Sept 16, Nov 25 & Dec.

*Include all meals, enhancements and spa treatments with your reservation.  May still add enhancements, meals or upgrade a package to an existing reservation within five days before arrival (phone to check). Packages, may not be removed or reduced once the reservation has been confirmed. Guests seek our venue for its uniqueness and our ability to bring peak of perfection bounty to the table and personalized service.  This timing allows us to do this for you.

*For a one-night reservation on a Friday or Saturday, plus Sunday on holiday weekends we will note your preferred room. Room selection will be emailed 24 hours before arrival. A two-night stay will guarantee you the room of your choice.

*We have a very strict "NO FLAME" policy at our Inn due to a past fire. (includes any device for cooking in rooms.)

*We are an adult facility and are not able to accept guests under 18 years.

*To protect the privacy and safety of all guests, we are a closed property and only allow registered guests on the property.

Privacy Policy


Our Mission
At Elm Creek Manor Culinary Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Elm Creek Manor Culinary Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Elm Creek Manor Culinary Inn does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.

Security
At Elm Creek Manor Culinary Inn, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications
Elm Creek Manor Culinary Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.