Guest Cancellation Policies:
- No guests under the age of 18
- Visa, Mastercard, American Express & Discover accepted.
- 2% discount for cash on remaining balance. No checks.
Cancellations made 14 days, or more before arrival will be charged a $35 processing fee and issued an Elm Creek Manor gift card for the full value of the deposit, to use within 12 months (Sun - Thurs, non-holiday).
When there is a need to cancel any part of your reservation, 5-13 days before your arrival, we charge a $50 cancellation fee and the remaining amount of your reservation balance. We issue an Elm Creek Manor gift card, for the full value of the reservation, to use within 12 months (Sun - Thurs, non-holiday).
Cancellations and no shows within 0-4 days of arrival, charged 100% of reservation total. No gift card or future credit extended.
Cancellations are uncomfortable for both parties, be sure you understand the tiered policy. A written cancellation must be emailed to us, and you must receive a cancellation confirmation from us.
*Smoking is only permitted outdoors and not around other guests (never around pool area). A $250 cleaning fee assessed if evidence of smoking found in guest rooms.
*As a small Inn, we create the same meals for all guests (guests select their entree before arrival). As such, our complete sourcing from our farm limits our ability to adapt to guests with restrictive or fad diets (inquire before making a reservation). We are able to accommodate Flexitarian & Gluten Free. We are not able to prepare Paleo, Lacto Vegetarian, Vegan or Ovo Vegetarian diets.
*Include all meals, enhancements and spa treatments with your reservation. May still add enhancements, meals or upgrade a package to an existing reservation within five days before arrival (phone to check). Packages, may not be removed or reduced once the reservation has been confirmed. Guests seek our venue for its uniqueness and our ability to bring peak of perfection bounty to the table and personalized service. This timing allows us to do this for you.
*For a one-night reservation on a Friday or Saturday, plus Sunday on holiday weekends we will note your preferred room. Room selection will be emailed 24 hours before arrival. A two-night stay will guarantee you the room of your choice.
*We have a very strict "NO FLAME" policy at our Inn due to a past fire. (includes any device for cooking in rooms.)
*We are an adult facility and are not able to accept guests under 18 years.
*To protect the privacy and safety of all guests, we are a closed property and only allow registered guests on the property.