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Elm Creek Manor

Policies For Our B&B

Accommodations In Texas, Near Dallas

  • No guests under the age of 18.
  • Visa, Mastercard, American Express, and Discover accepted.
  • 2% discount for cash on the remaining balance. No checks.
  • No Pets- we are farm to table and have free range animals at risk by outside pets.

Guest Cancellation Policies

See bottom for the Group Booking, New Year's Eve, Valentine weekend and Cheese Course Policies

Regular Guest Cancellation Policy
We know things are a bit crazy- if you find you are unable to come on your reserved date-30+ days from date of arrival, you are able to move the date, one time, to a new date within 3 months of original reservation date.

If your plans change 15-29 days from arrival, we will send you an Elm Creek Manor e-certificate for the deposit paid. Gives you time to plan your exciting stay in the future, to use within 12 months (Sun thru Thurs, non-holiday).

When plans change 5 to 14 days before your arrival, the remaining balance will be charged to the credit card on file - you will be issued an e-certificate for the full value toward a wonderful stay, within 12 months (Sun - Thurs, non-holiday). No penalty.


Cancellations 24 hrs to 4 days before arrival, the remaining balance will be charged to the credit card on file - you will be issued an e-certificate for the full value toward a wonderful stay-less $150 cancellation fee, to use within 12 months (Sun - Thurs, non-holiday).

Within 24 hrs of arrival: the remaining balance will be charged to the credit card on file - you will be issued an e-certificate for the full value toward a wonderful stay-less $150 cancellation fee, perishable package contents, and spa treatments. You may use within 12 months (Sun - Thurs, non-holiday). 

*If remaining balance is unable to be charged to a credit card, the deposit paid, will be forfeited.
*Cancellations must be received by email.

Group Booking, New Year's Eve, Valentine weekend and Cheese Course Policies:
46+ days prior to arrival we charge a $99 fee. We will send you an Elm Creek Manor e-certificate for the full value of your deposit paid. Gives you time to plan your awesome stay in the future to use within 6 months (Sun thru Thurs, non-holiday).

45 to 31 days prior to arrival we charge a $199 fee. We will send you an Elm Creek Manor e-certificate for the full value of your deposit paid. Gives you time to plan your relaxing stay in the future to use within 6 months (Sun thru Thurs, non-holiday).
30 to 15 days prior to arrival, we charge a $299 fee. The remaining balance of your reservation will be charged to the credit card on file - you get to use what you have paid toward a luxurious stay, within 6 months (Sun thru Thurs, non-holiday).
Crazy happens: 14 to 0 days are unfortunately charged 100% of reservation total and we are unable to send a gift card for a future stay because sadly, the room will remain empty without you here.

Cancellations are uncomfortable for both of us. You will need to send a cancellation request in writing via email.

The credit card Listed on the reservation will be charged for the remaining balance due on the reservation, 14 days prior to arrival for New Years Eve, 48 hours prior to arrival for Groups, Valentine Weekend & Cheese Course.

Updated 4-27-2020

Guest Policies

Smoking is only permitted outdoors and not around other guests (never around the pool area). A $250 cleaning fee will be assessed if evidence of smoking is found in the guest rooms.

As a small inn, we create the same meals for all guests (guests select their entree before arrival).  As such, our complete sourcing from our farm limits our ability to adapt to guests with restrictive or multiple dietary needs. Many dining venues can accommodate restrictive diets because they purchase their food from food suppliers. Our farm to table aspect limits our ability to work around guests with eating restrictions, as it does not allow us to create a wonderful culinary experience for all other guests (inquire before making a reservation). We can accommodate Flexitarian & Gluten-Free. We are not able to prepare Dairy-Free, Paleo, Lacto Vegetarian, Vegan or Ovo Vegetarian diets. We must have dietary restrictions within ten days of arrival. Please email us with your allergies and strong dislikes. We are not able to make adjustments if we are not notified well in advance. Everything is seasonal to the moment!

Please include all meals, enhancements, and spa treatments with your reservation. You may still add enhancements or meals or upgrade a package to an existing reservation within five days before arrival (phone to confirm). Packages and enhancements may not be removed or reduced once the reservation has been confirmed. Cancellation penalties apply for removing parts of your reservation.  Guests seek our venue for its uniqueness, customization, and personal service. Changing reservation details disrupts the flow for all guests.

For a one-night reservation on a Friday or Saturday, plus Sundays on holiday weekends, we will note your preferred room. Your room selection will be emailed 24 hours before arrival. A two-night stay will guarantee you the room of your choice.

Please Note: The credit card Listed on the reservation will be charged for the remaining balance due on the reservation, 14 days prior to arrival for New Years Eve, 48 hours prior to arrival for Groups & Cheese Course.


  • We have a very strict "NO FLAME" policy at our Inn due to a past fire )includes any device for cooking in rooms).
  • We are an adult facility and are not able to accept guests under 18 years.
  • To protect the privacy and safety of all guests, we are a closed property and only allow registered guests on the property.
Updated 1-12-2019

Privacy Policy

Our Mission
At Elm Creek Manor Culinary Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Elm Creek Manor Culinary Inn. We only collect information about you that we consider necessary for achieving this. Personally-identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Elm Creek Manor Culinary Inn does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose too.

Security
At Elm Creek Manor Culinary Inn, we take security seriously. When users make a reservation we use every precaution to safeguard it online and offline.

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.

Policy Modifications
Elm Creek Manor Culinary Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Elm Creek Manor

We are committed to making our website ADA compliant.

Phone

940-902-3501

Address

2287 FM 2739
Muenster, TX 76252

Email

info@elmcreekmanor.com